Keynote Speakers
The Happy Human - How to positively influence your negative bias

Sick days - UP! Depression - UP! Divorce rate - UP! Laughter in life - DOWN! Just a Coincidence?
Babies begin to laugh at around four months of age and by the time a child reaches grade one they are laughing on average 300 times a day! Yet as adults we manage only to laugh around 17. What happens on our path to maturity that so detrimentally impacts our ability to laugh?
Absenteeism costs the Australian workplace billions of dollars and stress is one of the leading factors. This presentation explores the proven link between humour and better health and discusses the practical steps we can all take to boost our daily laughter levels. The presentation also considers how people can convert some of the negative energy that impacts their daily lives into positive pressure that can propel them forward. This interactive presentation is a journey into laughter and the most fun you people will have while learning! We are all human after all - and we all need to laugh.

Learning Objectives:
· To consider the physiological and psychological benefits of laughter on the human body.
· To remind delegates that having a sense of humour is as vital to our mental wellbeing as breathing is to our physical wellbeing.
· To get delegates to consider what areas of their lives may require change in order to live healthier, happier and more productive lives.


If you love to laugh (and who doesn’t?) then it’s time you met Australia’s Laughter Specialist Scott Williams. Affectionately known as ‘The Doctor’, Scott is not only a naturally funny comedian, delivering a rich blend of clean, smart comedy and hilarious audience participation but also a world class emcee and keynote presenter! Scott has an enviable reputation as one of Australia’s most sought after and versatile acts working the Australian corporate circuit. His popularity can be seen in client feedback that has described Scott as “Brilliant” “Topical” “Intelligent” “Intoxicating” and “Hugely entertaining”.
Over the last twenty years hundreds of companies and literally thousands of people have witnessed Scott’s comic genius live. In his corporate comedy show Scott brings into focus our modern world and with clever humour and vivid imagery shows us how we can find the bright side of life in almost every situation. Ultimately Scott reminds us that ‘we are only human’ after all.

David Morrison


Lieutenant General Morrison will speak on strategy and will draw his views from his 36 years of experience as an Army officer. Those years include time as a junior officer at the tactical level in command of a platoon of soldiers (30 soldiers); planning Regimental (700 soldiers) and Brigade (4000) operations as a lead planning officer; through to campaign planning as a brigade commander and Major General. More recently as the Chief of Army he has been responsible for planning the Army's future structure and capability, which will affect the Army (and therefore the nation) over the next 10 to 30 years. General Morrison has a Bachelor of Arts from ANU and a Masters of Strategic Studies from UNSW.
General Morrison was appointed as an Officer in the Order of Australia in the 2010 Australia Day Honours list.

Dr Rich Allen

Unforgettable:  Leave an Indelible Impression
Dr Rich Allen on making it memorable

In a keynote you’ll never forget, learn the secrets to creating strong memories, ensuring you leave your audience talking about you for weeks afterwards. Discover the power of your own mind – and how to deliberately weave highly memorable elements into every speaking opportunity. This surprising session, from the man who unleashed a standing ovation from 5,000 delegates at CSCOPE 2014, will change your presenting life.


Dr Rich Allen is a highly regarded speaker and master trainer with more than 30 years’ experience presenting keynotes at conferences around the world. He is regular speaker in: the US, Canada, the United Kingdom, Australia, New Zealand, Hong Kong, Singapore, Thailand, Brunei, Russia, Jordan, and Brazil. Founder and President of Green Light Education, Rich is the author of a dozen popular books in the fields of presenting, teaching and facilitating, including: HumanE Presentations; TrainSmart: Effective Trainings Every Time and The Rock ‘n Roll Classroom.  Rich completed his doctorate in educational psychology at Arizona State University, where he studied how the human brain receives, processes, and recalls information—knowledge that informs all aspects of his presenting and speaking strategies. He divides his time between his home in the US Virgin Islands on the sun-kissed paradise of St Croix, and his wife’s home in Sydney, Australia, where he is learning to be a step-Dad to two amazing young women.  He can be reached at his email address:

Download Dr Allen's resources here

Dr Allen's Presenter Course

Shep Hyken
Moments of Magic: Secrets to Building a Successful Speaking Business

What does it take to create a successful speaking business? Sometimes it is just focusing on just a few basic strategies that work – over and over again. For more than 30 years Shep Hyken has built and sustained a successful speaking business by practicing those basics. They are what get us started and keep us in the game. Sure, these basics may slightly change to keep up with the current technology, but the basics are always there. Shep will share some of his favorite strategies and tactics that are guaranteed, no matter where you are in your business, to take you to the next level.
In this session you will learn proven practical and common sense business strategies and tactics that will:

  • Get you new business.
  • Get you repeat business.
  • Make you and your business more successful.

Shep Hyken joined the National Speakers Association in 1988. Within a year of joining, he became involved in his local chapter and held several board positions including program chair and president. In 2006 he joined the national board of NSA, and in 2012 was elected to serve as the 2014-2015 NSA President. Since joining in 1988, Shep has never missed an annual convention.
In his non-NSA professional life….
Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution and Amaze Every Customer Every Time. He is also the creator of The Customer Focus™ program, which helps clients develop a customer service culture and loyalty mindset.
In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbott Laboratories, American Express – and that’s just a few of the A’s!


Since becoming Australian Institute of Sport (AIS) Director in March 2012, Matthew Favier has been instrumental in the development and implementation Australia’s Winning Edge 2012-2022, the AIS game plan for moving from world class to world best. Matthew Favier was appointed in 2013, by the Australian Olympic Committee, as the Deputy Chef de Mission for the 2016 Australian Olympic Team.
Originally from Tully, North Queensland, Matthew was an Australian international 800m runner and held a scholarship at the AIS from 1983–86. He has also coached athletics successfully in Australia and the UK.
Matthew has a degree in physical education, an MBA from the University of Technology Sydney and over 20 years of experience in high-performance sport. As Director of the AIS he has a key role in aligning the high-performance responsibilities of the AIS with national sport organisations (NSOs) and state-based institutes of sport, to deliver on the targets outlined in Australia’s Winning Edge.
Matthew oversees the five branches of the AIS including: Performance Investment; High Performance; Athletes, Coaching and Leadership; Performance Science and Innovation; and Performance Preparation.
His previous roles include working with the Queensland Academy of Sport, NSW Department of Sport and Recreation, Athletics Australia and the Australian Paralympic Committee. He also has international experience working with UK Athletics and most recently UK Sport, where he oversaw the programs of Olympic medal-winning athletes and their coaches with integrated support service delivery.

Ron Lee
A Martial Arts Actor's Guide to Achieving Anything With Less Effort

There are hard ways to do things, there are easy ways to do things, and there are really easy ways to do things. Ron will show you how to accomplish whatever you want the REALLY easy way.
Professor Allan Parker once introduced Ron to some of his colleagues as “The Master of The Physical Metaphor”. In this interactive presentation, YOU will be demonstrating some of the techniques that he teaches elite sports people and C-level executives in some of the Top 100 corporations on four continents.
As a result of Ron’s presentation, you might just come away with the tools and inspiration to be more focused on your purpose. If you’re unclear as to what your topic should be, you will have total certainty.
Key Benefits:

  • Accomplish anything with less effort.
  • Increase your physical and emotional strength.
  • Draw people to you.
  • Actors’ effective communication techniques.
  • How and why to reinvent yourself (only if you want to).


Ron Lee, CSP, is known globally as "The Corporate Ninja" and is an NSAA foundation member.
As well as having regularly lectured in Communication at universities and trained elite sports people to four world championships, Ron speaks at conventions and conducts Master Classes on four continents in Leadership, Presentation & Comedy, Sales, and Personal Power using Eastern/Western Philosophies, Metaphysics, Martial Arts and the Performing Arts.
Ron originally trained at the National Institute of Dramatic Art where Cate Blanchett, Sam Worthington & Mel Gibson also started their careers, and he has had roles in 12 feature films including the legendary “Zombie Brigade”. In the past 33 years Ron has studied 8 different forms of martial arts. The Corporate Ninja helps you to empower yourself so you can accomplish anything with less effort.

Steve Simpson
Anatomy of a different kind of keynote

Keynote presentations increasingly are tending to follow a tried and tested structure that audiences are able to predict. In his keynote presentations delivered across many countries, Steve attempts to smash this predictability by plotting a course where people enjoy the journey not knowing where it's headed next. In this presentation by Steve, he will share segments of his keynotes and reveal the thinking behind why he does what he does.
Key Benefits:

  • Insights into why keynote presentations need not follow a predictable formula
  • Why the beginning of a keynote is so important
  • How stories can be integrated into keynotes for learning impact.
  • Why unpredictability is so important
  • The importance of engaging with the audience


Steve Simpson is an international speaker, consultant and author based in Melbourne. Described by UK based e-Customer Service World as ‘Australia’s leading corporate culture authority’, Steve has created the concept of UGRs which is receiving global acclaim as a tool to understand and improve organisational culture.
Steve has spoken at two World Conferences on Customer Service Management, in the US – where he rated in the Top 10 speakers. He has recently spoken at UK Customer Management Conference in Edinburgh, the Regional Conference for the Academy of Chief Executives in London, and the International Leadership Symposium in Johannesburg. He is the author of two books and a contributing author to a further two books.
Steve is a Past Chapter President of the Australian Customer Service Association, and he has been an evaluator in the Australian Customer Service Awards. He was an invited member of an international team studying standards of World Class Customer Care, organised through the US based SOCAP.
He has a Master's Degree from the University of Alberta.

Speaking of sex: understanding communication differences between women and men.

My presentation is not really about sex! Rather it is Men and Women in Romantic Relationships. (Perhaps it should be!) But never mind.
This is always a tough question to answer.
I will speak about we all have a life to live. That it requires mental energy, which can be positive and/or negative.
I will outline both and the consequences of both for a relationship.
That mental energy establishes our personality.
I will emphasise we must at first get ourselves right.
I will highlight the two key components in a relationship.
I will explain how men and women differ, and how men and women behave under stress. The killer is negativity...

Key Benefits:

  • Understand men and women differ in communication and emotion expression.
  • Negative energy and emotions destroy relationships.
  • The 2 musts and the 2 qualities of successful relationships.
  • The one word you should never say to a child.
  • The secret of Our life to Live: to be driven by two key forces.


Dr Terence Teasdale, author of the book "Controlled Women and Constipated Men", is one of the world's leading authorities on human relationships and has headed three clinics, specialising in schizophrenia and psychoanalysis. He has conducted workshops and presented keynotes in 49 countries around the world and his keynote session will highlight the differences between men and women in receiving information. This world renowned psychologist will provide you with some fantastic ideas about bridging the gender gap to make your presentations even more compelling for your audiences.

How to stay fresh, relevant and booked solid.

In this fast-paced and practical presentation, Michael McQueen will explore why some speakers stay relevant and cutting edge for years or decades at a time - while others simply do not. Outlining 3 keys to staying current and relevant in a competitive marketplace, attendees will leave this session with a game plan for staying ahead of the curve and the competition. Get set to be challenged, inspired and equipped to take your speaking career to new heights.


Michael McQueen CSP has his finger on the pulse when it comes to emerging trends shaping society and business and has helped some of the world's best known brands stay ahead of the curve.
Having written four bestselling books focussing on social change and business innovation, Michael features regularly as a commentator on TV and radio.
Michael is a familiar face on the international conference circuit having shared the stage with the likes of Bill Gates, Whoopi Goldberg and Larry King. He has presented to over 200,000 people across 5 continents since 2004 and is known for his high-impact, research-rich and entertaining conference presentations.


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